3D Object Capture not working on iphone 12 pro

Spatial Computing General
asszzz0524 OP
Created Jul ’24
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The 3D object capture feature doesn’t seem to work on my iphone 12 pro. The circle that is supposed to show up when you begin to begin to move around the object doesnt show up so object capture doesn’t even begin. It says ‘more light..’ or ‘move closer’ but this doesnt happen on my iphone 14 pro. Works perfectly fine on that even with the same lighting. How can this be fixed?

Replies  1
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Engineer OP
Apple
Jul ’24

Which app are you using for this? It sounds like the device is having trouble initializing the tracking sensors or system. The best next step would be to provide a bug report in Feedback Assistant so that someone can take a look at the logs and try to understand the root cause of the issue you are seeing.

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3D Object Capture not working on iphone 12 pro
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