Hi,
I would like to introduce you to the problem of my client, who is probably one of the first Apple Business Manger users in Poland.
The client created an ABM instance and verified it. He also created a second administrator account as recommended, and added the first device. The problem was that these accounts were accessed by one person who used Cyber Ark to save credentials. After saving the credentials for the administrator accounts, an error occurred with Cyber Ark and the passwords of these accounts were saved incorrectly. The customer has since lost access to the verified ABM instance with one device already added.
Can you advise me on what to do in this situation? Can https://iforgot.apple.com/ help in any way here?
Thanks a lot for all your help
Best Regards,
XVsorim