Subject: Apple Developer Ticket: Issue with Web Page Loading Timeout after iOS 17.0 Update
Description: I am writing to report an issue that arose after the recent iOS update to version 17.0. Since the update, users accessing our web page via Chrome and Safari browsers on iOS 17.0 and later are experiencing loading timeouts.
Problem Details:
- Issue: Failed to load resource due to request timeout.
- Affected Browsers: Chrome and Safari on iOS 17.0 and later.
- Working Versions: The web page functions correctly on iOS versions 16.1 to 16.4.
- Web Page Content: The web page includes JavaScript and Ajax calls.
Steps to Reproduce:
- Access the web page using Chrome or Safari browser on iOS 17.0 or later.
- Observe the loading timeout error.
Additional Information:
- The issue seems to be related to a change in the way iOS 17.0 handles JavaScript and Ajax calls.
- We have tested the web page on multiple devices running iOS 17.0 and encountered the same problem consistently.
- No changes were made to the web page's codebase prior to the iOS update.
Expected Resolution: We kindly request Apple's assistance in identifying and resolving the root cause of this issue. Our aim is to ensure compatibility with the latest iOS versions and provide a seamless user experience for our customers.
Thank you for your prompt attention to this matter. Please let us know if you require any further information or assistance from our end.