I've only been using this late 2021 MBP 16 for nearly 2 years, and now the speaker is producing a crackling sound. Upon inquiring about repairs, customer service informed me that it would cost $728 to replace the speaker, which is a third of the price of the laptop itself. It's absolutely absurd that a $2200 laptop's speaker would fail within such a short period without any external damage. The repair cost being a third of the laptop's price is outrageous. I intend to initiate a petition in the US, hoping to connect with others experiencing the same problem. This is indicative of a subpar product, and customers shouldn't bear the burden of Apple's shortcomings. I plan to share my grievances on various social media platforms and if the issue persists, I will escalate it to the media for further exposure.
