Not receiving REFUND notifications in sandbox

Question

gsin OP

Created Dec ’23

Replies 4

Boosts 0

Participants 3

Hi,

I am following https://developer.apple.com/documentation/storekit/transaction/testing_refund_requests and trying to test refund requests.

I am able to trigger refund requests from my app (in sandbox) using https://developer.apple.com/documentation/swiftui/view/refundrequestsheet(for:ispresented:ondismiss:)

I do see that the notification URL receives a NotificationTypeV2.CONSUMPTION_REQUEST but it's not receiving NotificationTypeV2.REFUND

The product for which the refund is triggered is a consumable type

Is this expected behavior? How can I test REFUND without this?

Thanks

Boost

Answer 1

App Store Commerce Engineer OP

Apple

Dec ’23

Hello gsin, the best way for us to investigate this would be to understand which Sandbox transaction this is for. Could you please file a ticket in Feedback Assistant (http://feedbackassistant.apple.com) with the CONSUMPTION_REQUEST notification you received, and then post the FB number here please.

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Answer 2

gsin OP

Dec ’23

Hello,

I have filed a ticket in Feedback Assistant: FB13479944

It has the JWSTransactionDecodedPayload that I received with the NotificationTypeV2.CONSUMPTION_REQUEST

Thanks

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Answer 3

gsin OP

Dec ’23

Hello again,

Is there any update on this? The behavior in recent tests is the same - I am receiving a CONSUMPTION_REQUEST notification but no REFUND notification

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Answer 4

App Store Commerce Engineer OP

Apple

Mar ’24

Hi @gsin - were you able to see the updates in your ticket? If you file in the future, feel free to include a link to your forum post too.

From the notes I see they confirm a REFUND notification was sent at 12/19/23 at 11:20:57 PM PST

Let us know if you are still having issues.

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